In this insightful book, the author, shares his professional expertise in the field of retail security with actual cases from the perspective of the person stopped, then from the point of view of the security agent. Following each such scenario, Mr. Sennewald then analyses what occurred and informs the reader whether the detention was valid or done in error...and why! This unusual treatment of this common but misunderstood problem in our society provides the consumer, the merchant, skilled legal professionals and professional store security agents with a new insight not offered by any other book or other written materials.

Shoplifting is a crime that has an insidious impact on everyoneÂ’s budget. As the retailerÂ’s losses continue to soar, so do the prices, we, the consumer, have to pay to compensate for the millions of dollars lost yearly nationwide due to shoplifting.

Charles SennewaldÂ’s writing style and interesting experiences during his lifelong career holds an interesting appeal for any reader. He tells his stories with excitement and a passion that clearly exhibits his expertise on this subject, a subject that should be of interest to anyone.

Average Customer Review: ( 9 customer reviews )
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I recommend this book to anyone just entering the LP field.

2 of 3 found the following review helpful:

Single Item Stops?Oct 10, 2001
By Jerry Werzinsky
It first when I saw the title "Shoplifters vs. Retailers: The Rights of Both" all I could think of was the only rights shoplifters should have is to be "hooked and booked". However, after reading the book I would say the book should be required reading for begining Loss Prevention Agents. I like the Scenario and Analysis set up of the book. But there are far too many "single item" detentions in the book. For me to risk my badge, possibly my job, and a lawsuit on a bad detention if I am wrong on a single item, I have to be VERY certain that a shoplift has occurred and that the individual has the merchandise. Not that I have not been involved in single item detentions, but sometimes it's better to let someone walk with the merchandise; because if the person is a true shoplifter they will be back.

2 of 3 found the following review helpful:

**GREAT READING**Jun 22, 2000
By Jason Shaw
"I have read many books on shoplifting and this tops them all. It is now required reading for all of our shoplift agents. I especially like the no nonsense, straight to the point scenarios."

Good for BeginnersAug 13, 2009
By shamashaeil
This is a must read for anyone new to Loss Prevention or store owners/managers that do the LP work themselves. I picked up this book back when I worked LP. Looking back on my 6 year career I would say I wish I had come across it earlier (I did everything from catching shoplifters and dishonest employees myself to training and certifying the LP staff in my market and managing LP over multiple locations). I found that some companies just don't do a good job training their LP staff, and the people making the arrests don't get how serious stopping someone for suspected shoplifting is (especially when it becomes routine). The fact is that every stop potentially opens the LP staff and/or the company up to financial liability and the possibility of someone getting seriously hurt. The scenarios and outcomes in the book are things that should be kept in mind on every stop. When I was new to LP, I didn't get the ramifications of my actions and learned all of the lessons contained in this book the hard way (either by my own mistakes or those of colleagues). I wish I had read something like this early on. Don't expect to find anything really advanced here, this is all basic stuff one will pick up doing the job for a little while. So why did I give it only 3 stars? I thought it was too short and not in depth enough to be a $12 published book.

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