| | |  | | Home » Positive Loss Prevention | | | | | | | Description: | | A creative, simple and easy to understand training guide for Positive Loss Prevention. This book provides Retailers with a ready made training program for Loss Prevention. The book is based on the concept of Prevention over Apprehension. Positive Loss Prevention includes a self study workbook at the end of each of the fourteen chapters. The Positive Loss Prevention theory is based on the importance of Customer Service and preventing crimes not catching criminals in the Retail environment. | | | Product Details: | | | Author:
| Bob Tilley | | Paperback:
| 234 pages | | Publisher:
| Bob Tilley and Associates | | Publication Date:
| July 14, 1999 | | ISBN:
| 0968557007 | | Package Length:
| 8.9 inches | | Package Width:
| 7.1 inches | | Package Height:
| 0.6 inches | | Package Weight:
| 0.9 pounds | | Average Customer Rating:
| based on 9 reviews |
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- Mint | |
| Used | |
| $10.92 | Used
- Good | | | $10.92 | Used
- Good | | | $10.92 | Used
- VeryGood | | | $13.01 | Used
- Mint | | | $14.50 | Used
- Good | | | $14.52 | Used
- Good | | | $14.70 | Used
- Good | | | $46.37 | Used
- VeryGood | | | $46.39 | Used
- VeryGood | | | $55.59 | Used
- VeryGood | | | $72.27 | Used
- Good | | | $131.59 | Used
- Mint | | | $131.65 | Used
- Mint | |
| | | | Customer Reviews: | |
Average Customer Review:
( 9 customer reviews )
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Most Helpful Customer Reviews
2 of 2 found the following review helpful:
Excellent ROI Potentials HereDec 28, 1999
By CSG Limited Most retail loss prevention publications and material on the market today are directed specifically to retail executives, owner/operators, or associated loss prevention personnel. Mr. Tilley's recent book and entry to this market, however, has chosen to address two of the major components in the retailing shrinkage equation - shoplifting and employee theft - from a unique perspective. Mr. Tilley has put together a very comprehensive instructional primer, with a workbook review format at the end of each chapter, which is designed to be put directly into the hands of each and every front-line employee, in any retail operation. This book introduces the employee to the basic concepts of retail shrinkage and the cause and effect of everyday losses. More importantly, the book introduces the front-line employee to those simple, but invaluable, time-tested techniques, by which he or she can become an important and intrinsic part of the store's loss prevention program. Most of those loss prevention applications and situation solutions discussed in this primer have an added and common denominator benefit for the retailer - improved customer service.
2 of 3 found the following review helpful:
Too little coverage on Internal TheftApr 22, 2001
By Mr. LIU The coverage on Loss due to external factors is fair but not deep enough. So only suitable as a first reading for someone who is new to retailing. The coverage about Internal theft is far from satisfactory !!
Excellent and Satified with PurchaseJun 28, 2010
By Alison The book was in great condition and shipping was super fast. Definately happy with my purchase.
Excellent overview - few detailsJul 09, 2001
An excellent overview of the current thinking of corporate retail loss prevention. This is an excellent primer for retail loss prevention as it is espoused by most large corporations. It gives few "in depth" details - this should not guide you in how to achieve this condition (if it does, you're just starting out or else you're in serious trouble). However, this gives an excellent introduction to the new loss prevention specialist. "Hands on" instruction should follow the reading of this book.
Los Prevention Made EasyApr 05, 2000
By Ralph Manno Positive Loss Prevention is a great way to introduce employees to the topic of Loss Prevention.It is clearly written and gives a very practical approach to training employees. Its extremely positive approach is a departure from the majority of books written on the subject.It takes the participant through fourteen quality chapters with the appropiate workbooks for them to complete.When they have completed the book the employee can obtain a certificate of accomplishment.I believe this book can be a great asset for the retailer and for emoployee training. Training employees is the key in adding to bottom line profit by reducing losses.Ralph Manno District Manager
See all 9 customer reviews on Amazon.com
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